Privacy policy

This Privacy Policy explains how WebNano Limited ("WebNano", "we", "us", or "our") collects, uses, and protects personal information when you visit this website, contact us, or communicate with us about our services.

This policy applies to this website and related business communications. It does not apply to customer systems, projects, platforms, datasets, or services that WebNano may operate under separate agreements.

Information we collect

We may collect personal information you choose to provide, such as your name, email address, company, role, area of interest, and the content of your message.

We may also process technical information connected with your use of the website, such as IP address, browser and device information, pages requested, timestamps, logs, security signals, and diagnostic information.

How we use information

We use personal information to respond to inquiries; assess potential projects or business relationships; manage communications and follow-up; operate, secure, monitor, and improve the website; prevent spam, abuse, fraud, and unauthorised access; maintain appropriate business records; comply with legal, regulatory, or contractual obligations; and protect our rights, users, systems, and business.

Where required by law, we rely on appropriate legal bases for processing, which may include legitimate interests, consent, contract-related purposes, or legal obligations.

Service providers

We may use third-party service providers to help operate the website, protect it from abuse, process inquiries, deliver email, host infrastructure, monitor performance, or support business operations.

Service providers process information for us or in connection with services they provide, subject to their applicable terms, policies, and legal obligations.

Cookies and similar technologies

We and our service providers may use cookies, pixels, logs, tags, or similar technologies to operate the website, protect against abuse, maintain security, manage traffic, understand usage, improve performance, support communications, and measure or improve marketing activity.

Where required by law, we will provide appropriate notices, choices, or consent mechanisms for these technologies.

Sharing information

We may share personal information with service providers and contractors; professional advisers; authorities, regulators, courts, or law enforcement where required or appropriate; parties involved in a business transaction, restructuring, merger, acquisition, financing, or sale of assets; and others where necessary to protect WebNano, our users, our systems, or legal rights.

International processing

WebNano and its service providers may process information in different countries. Where required, we use appropriate safeguards or lawful mechanisms for international transfers.

Retention

We keep personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing business relationships, maintaining records, meeting legal obligations, resolving disputes, and protecting our systems.

Technical, security, and server logs are generally kept for shorter periods unless needed for security, operational, legal, or dispute-related reasons.

Security

We use reasonable technical and organisational measures to protect personal information. However, no website, email system, or internet transmission is completely secure.

You should not send confidential customer data, passwords, API keys, production credentials, private keys, regulated data, or highly sensitive information through the website contact form.

Your rights and choices

Depending on where you are located, you may have rights to access, correct, delete, restrict, object to, or request a copy of personal information we hold about you.

You may also ask us not to send further follow-up communications.

To make a privacy request, use the contact form on this website. We may need to verify your identity before responding.

Links to other websites

This website may link to third-party websites or services. We are not responsible for their privacy practices, content, or security.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

Contact

Questions about this Privacy Policy or privacy requests can be sent through the contact form on this website.